Cover is available at checkout for total/partial loss of your order and also damage to general or fragile goods in transit. Without the insurance all packaged posted are the responsibility of the purchaser from the moment they leave our warehouse.
If you order FRAGILE ITEMS and you do select our insured method of postage your order will be sent and is your responsibility from the time it leaves our warehouse. Claims for damage or loss will be not available to you.
If you choose our insured service, a signature on delivery is require.
There is a $10 excess per claim
We do require full photographic evidence of any damage. We must receive one photograph showing all damaged bases in the one photo. If multiple styles are purchased one photograph showing all the same damaged vases, then another for a different design is required. If you cannot provide a photograph your insurance is void as we cannot submit a claim without evidence.
A refund**** will be provided for the damaged item.
**** The insurance cover provided will cover the cost paid for the lost or damaged item. The cover is provided by way of a refund on the cost paid for the damaged/lost items. Cover is not provided for repostage fees or any for of personal compensation and out of pocket expenses.
I would like to pass on my sincere Thanks and appreciation on your service and products. I have brought from your company several times and have found your company Quick, prompt and very reliable. Please pass on my appreciation to all your workers. Excellent work. My latest package arrived this morning. Thank you very much. Will continue to shop with you and will continue to pass on your company's info to everyone. Thanks again
I was thrilled to find an Australian Company selling satin table runners that I wanted fo ar Fundraiser at a great price. Ordered and delivered within 24 hours.. very impressed with service, great quality and the look was amazing. Thank You Wholesale Wedding Superstore I certainly will be back.
Wow my wedding favors arrived so quickly and they are adorable.
"Thank you for your very prompt service. My parcel arrived today and the table runners are perfect"
Gold Coast Australia
"Thank you so much for you help with placing my urgent order. The items arrive in Perth the next morning, I could not have asked for more prompt service. You really got me out of a bind"
"Hey i just wanted to let you know i recieved my package yesterday and really happy. so fast and efficient :) I'll be ordering through you again very soon"
"Some lovely small flowers to use in my Fairy house, I thinks they add depth to boarders around cottages, great in headbands and wands and on boxes, pull apart so you can use smaller components. 5 STAR, Thank you for A1 service and lovely bits. "
Upper Mt. Gravitt Brisbane Australia
"Thanks for the quick delivery and great online purchase process!"
"Just wanted to say thank you. I received the mirrors on Friday and they arrived in perfect time for my daughters formal on the same Friday night. Honestly didn’t know if they would get here in time but they did, so thank you for all your assistance."
"Loved all the colours in the pegs and these worked great for my candy bar signs, thankyou"
"Thank you for the help ordering the red rose petal and flowers and getting them to me so quickly. Bethany loved the petals we will be back to order our wedding items next year"
"The new warehouse is amazing and it is so big you can go in now and look around choose your items. They have everything on the shelves for you to buy while you are there and the prices are great only drawback is they do no open on weekends"