Material Care

Materials and Care

Below is our quick and handy guide to how to care for your purchases.


Here are a few tips to avoid initial linen damage:

  • Keep your products in their bags/casing until your event date draws closer and you need to remove them for ironing or prep.
  • Always store your products in a safe, dry, dark place as exposure to sunlight and water over time will damage them.
  • When in doubt, always contact our customer service department before cleaning linens in any way not listed on this page.
  • Avoid fabric softeners with our machine washable and dryable items, they can leave your linens with oily spots or looking limp after laundering.

Fabric

Organza

Our organza is fashioned with a nylon base. This makes it easier to care for this fabric at home, although dry cleaning is still recommended for the best results. To begin, soak fabric in a large sink or pail. Use a mild detergent to gently cleanse, then rinse under cool water until no soap remains. Do not machine wash, bleach or wring out excess water. Air dry then iron on medium heat with steam and a cloth in between.

Satin

Our spun polyester fabric is a gorgeous fabric and mimics satin. It offers outstanding durability and wrinkle resistance. Spun polyester satin fabric is machine-washable in warm water on a delicate setting. Tumble-dry on low heat. If ironing is needed, iron on a medium to low-temperature heat setting, you may need a cloth between the satin and your iron.

Lycra

Spandex is a stretchy, shiny material that gracefully conforms to event tables and chairs for a sleek, contemporary style. Spandex is machine washable, but it is recommended to inspect the cloth for stains prior to washing. Pre-soak the entire cloth in a cold water solution of 1 part white vinegar to 1 part cold water to treat any trouble spots. Un-diluted vinegar maybe an effective stain remover for tougher stains . Machine wash on gentle with cool water and tumble dry on low heat. Promptly remove from the dryer as soon as the item is dry. The stretch property of the fabric eliminates wrinkles to make ironing unnecessary. However, if ironing is required, iron on low setting rapidly without leaving the iron in one place overly long.

Jute/Burlap/Hessian   

  • This is a natural product and as a result will have a smell sometimes that sometimes can be strong.
  • We always recommend hanging these products outside for 24-48hrs to air.
  •  For spot cleaning do not full immerse this product in water, instead blot/rub with a damp cloth and mild detergent mixed with baking soda if require. 
  • Iron on a low heat setting with a piece of cotton in between the jute and your iron.

 

Chiffon

Chiffon is lightweight and gauzy material that should be laundered gently. In lukewarm water, add one or two capfuls of a mild liquid detergent. Swish the water and detergent around with your hand to make suds appear, then place the fabric in the water and swirl it around with your hand to clean it. Soak for up to 30 minutes. Afterward, rinse off the chiffon in a bowl of clean water or under a stream of running water until all the soap bubbles disappear. Do not wring out the fabric, instead place the chiffon between two bath towels and place a gentle amount of pressure down on the towels to soak up excess water. Hang and air the fabric to dry completely.

Sequin

Our mini sequin rounds are hand-sewn on a taffeta backing. DO NOT machine wash. Should staining occur, it is best to direct your attention to the back of the material so as to avoid unraveling of the thread holding the sequins in place at the front of the material. Sparingly spot clean if necessary, focusing on the area with a spot cleaner or mild detergent. Remember to dab, not rub. Rinse the sequined garment in cool water. Should the material require more attention, you can carefully hand wash. To start, add gentle washing powder or small soap flakes to a large basin of cold water and agitate until thoroughly dissolved. Lightly swish the garment through the water focusing only on the trouble sports rather than the fabric as a whole. Remove from the water. Lay flat on a towel to soak up excess water or hang dry. Steam with medium heat SEQUIN SIDE DOWN. Dry clean for best results.

Lace

To clean our 100% soft polyester lace, hand wash with very mild detergent in cold water. To avoid distorting the fibers, gently scrub, focusing on any areas of concern. Remove excess water by squeezing the lace linen. Hang and air dry only. Dry clean for best results.

Polyester

Our high GSM polyester woven fabric stimulates a cotton or linen feel that is easy to clean. Polyester linens can be washed in a standard washing machine with stain treatment in cool water with mild detergent. This standard event linen is engineered to hold colors better than many other materials, wash after wash. No bleach necessary, unless for whites. Tumble dry on low to medium heat with cool down cycle. Remove promptly from dryer. Iron on a medium setting for wrinkle-free tablescapes.

Sheer Voile

This gauzy fabric is made of thin, sheer polyester. While our sheer voile can be machine washed on cold and dried on low heat, hand washing with lukewarm water and dye-free laundry detergent is optimal to avoid any shrinkage of the material. Hang dry to smooth out any wrinkles. Dry clean for the best results.

Taffeta

Our taffeta linen is a durable fabric with a soft shine. It is machine washable in cold water. No bleach, unless necessary for whites. Wash like colors together. Do not wash with other materials. Dry on a cool setting. Remove immediately and hang to avoid wrinkling. Iron on medium setting.

Tulle

Our tulle is made from a fine, netted polyester making it very delicate. To clean, first inspect the tulle for stains. Use a mild stain remover rubbing gently with your fingertips until the stain starts to dissipate, then let sit for up to a half hour. After treating the stain, or if there is no stain, hand wash the tulle by submerging in cold water using a mild detergent. Rinse clean of all soap with cold water. Do not wring out. Lay the tulle between two dry towels. After dabbing the tulle of excess water, hang to dry in an open space out of direct sunlight. Iron on medium or low heat.

Chemical Lace

Our chemical lace is comprised of net embroidery with shimmering sequins. Lace requires gentle cleaning, so hand washing in cold water is recommended. Agitate the soapy water and fabric then allow to soak for roughly 30 minutes. Rinse well and gently press out excess water. Do not wring out or squeeze. Hang to dry. For best results, dry clean.

Curly Wispy Chiffon

Organza and Snow Organza Curly Willow is both wispy and full of body. Due to its "curled" design, spot cleaning is always the best and safest method for laundering. This cleaning technique should include a gentle hand-washing followed by air-drying. You can also opt to have it professionally dry-cleaned. To create a full look, we recommend you finish by using a steamer on the curly willow.

Embroidered Organza

To clean and care for Embroidery Swirl fabrics, start by mixing a small amount of mild detergent into cold water. Gently agitate the water with your hands to evenly distribute soap, then swish and swirl the fabric (do not scrub) several times to fully saturate. Next, remove from the liquid and gently squeeze without wringing (preferably placing between towels to soak up excess liquid from the Embroidery Swirl fabric). Finally, spread flat or hang to dry. To iron, place the fabric between two clean towels and press lightly with a warm iron using the steam setting.

Flocked Damask

This lovely fabric features an enchanting velvet damask print on a taffeta background. Flocked fabric should be handled carefully to avoid peeling of the velvet flocking. For best results, we recommend professional dry cleaning. To self clean, the material should be hand washed gently in lukewarm water with a mild detergent. Hang dry only, do not wring out. Can be ironed or steamed for wrinkle control.

Satin Rosette on Tulle/Mesh

This exquisite fabric features mini satin rosettes against a mesh backing. We recommend professional laundering for this delicate material as dry cleaning solvents can safely clean mesh backed event linens without causing harm to the integrity of the fabric. To clean by hand, mix a drop of mild liquid detergent in a cup of water. Dampen a washcloth with the soapy water and spot clean as needed. Lay flat or hang dry to avoid wrinkles.

Pintuck

This delightful taffeta is gathered to make a quilted pattern. To care for your pintuck taffeta, machine wash on gentle cycle in cool or warm water (cold water with normal detergent works best). Do not wash with other materials. Wash like colors together. Cool Dry. Remove immediately upon completion of the cycle to avoid wrinkles. Do not bleach.

Petal Taffeta

This taffeta based fabric is detailed with long, stitched pleats and oblong leaf-like accents. Due to the delicate stitch work, hand washing is recommended. Submerge in cold water and scrub gently by hand or machine wash on a gentle/delicate cycle. Hang to dry. Dry clean for best results.

Satin Rosette

Constructed from soft 3” to 4” satin rosettes quilted onto a matching satin background, this three-dimensional tablecloth is extremely delicate. We highly recommend dry cleaning to ensure the integrity of the fabric and rosette details. To combat wrinkles, the fabric can be ironed on medium heat with steam.

None Woven Fabrics - Aisle Runners etc

Machine washed (not suirable for aisle runners)  or spot cleaned using a damp cloth, low heat setting for iron using a damp towel inbetween. To remove creases before use damp a clean cloth and running over the creases to create as smooth of a surface as possible. If this fails, Non-Woven aisle runners can be ironed using the LOWEST heat setting, with a damp towel or cloth between the iron and runner. This will help to remove any further creases

Satin Ice

Keep this luxurious drape looking its best by hand washing. To start, fill up a sink or basin with lukewarm water, and then add in mild detergent. Mix in soap evenly in water. Insert the fabric and wash gently by rubbing the fabric between your hands taking care to focus on any trouble spots. Do not wring out. Spread out across flat towels and roll up in the towels so that they absorb excess water. Hang or lay flat to finish the drying process. Steam to release wrinkles, or utilize the silk setting on your iron which uses the lowest heat setting.

Items for Decorating

Acrylic

To clean acrylic of slight blemishes or dirt, start off by clearing away any debris. Clean the surface with a soft, non-abrasive cloth using small, slow circular strokes. A mild soapy water solution can be used for trickier grime. Dry the acrylic in gentle blots with a clean, dry and non-abrasive cloth. Do not place in dishwasher. Do not submerge in water.

AutoPoles/Pipe & Drape Backdrop Frames

After each use, clean the surface of excess dirt and any oil residue with a soap and water solvent. Make sure the pipes are completely dry before storing to avoid rust.

Charger Plates

Charger plates are only for decorative purposes and are not to be used to serve or consume food from directly. To clean any spillover or other dirt, wipe with a damp cloth or hand wash in warm water. Avoid prolonged water exposure. Do not place in a dishwasher or microwave. Avoid harsh cleaning products.

Crystal Cake Stands

To remove any food stains from our crystal cake stand, simply wipe clean with a damp cloth or glass cleaner, then let air dry. Do not place in dishwasher. Avoid strong cleaners and do not scrub or submerse directly in water.

Crystal Centerpieces

To remove any food stains from our crystal centerpieces, simply clean with a damp cloth. Create a solution of lukewarm water and mild detergent or vinegar for stubborn grime. Apply to trouble spots with the tip of a cloth, do not submerge. Use only a damp washcloth on any beads. Glass cleaner may be used on centerpieces with a mirrored top, but make sure to wipe off the cleaner completely with a damp towel and dry completely.

Chain Garlands

Our crystal garland helps create a truly breathtaking venue. To keep each acrylic bead looking its best, wipe downward using a damp or soapy washcloth. Air or towel dry to finish.

Metal Centerpiece Vases, Flower Stands & Arches,

Our metallic centerpieces can be spot cleaned with a damp, non-abrasive washcloth. Do not use steel wool or metal brushes to clean your metallic decor as they can leave behind bits of steel which may rust and cause damage.

Rhinestone Mesh Ribbon & Napkin Ring

Wipe with a damp cloth and avoid using cleaning solvents as they may change the color of the item.

Silk Rose Petals 

  • This may container a strong Dye smell when you receive it. The darker the colour of petal normally means a stronger smell. The smell is sometimes referred to as a fish smell.
  • We always recommend removing these from the packaging and putting them in a bucket outside undercover turning the petals over a few times during the period of around on a 24-48hrs.
  •  For spot cleaning do not full immerse this product in water, instead blot/rub with a damp cloth and mild detergent mixed with baking soda if require. 
  • Iron on a low heat setting with a piece of cotton in between the jute and your iron.

String Beads

To clean our plastic based pearls, wipe clean with a damp washcloth only as needed. If visibly stained, you can mix a solution of lukewarm water and mild dish soap. Dip a soft cleaning cloth in the solution and dab to clean. Do NOT submerge in water as it will weaken the threads. Set the pearls on a soft clean dry cloth to air dry.

Silk Flowers

Flower may arrive squashed due to how they were packed or what you order with those. In most cases you can use your hands to reform the shape, if not a light spray with water and a hairdryer while shaping with your hand will work.

To clean silk flowers, brush the petals, leaves, and stems with a damp washcloth, clean makeup brush, or soft bristled toothbrush. Wipe away as much dust as possible. You can also use a hairdryer on a cool-air setting to gently usher away dust. Alternatively, you can lightly rinse the flowers gently with clean, cool water then air dry on a stack of paper towels or dry towel.

Silk Greenery - Dark Dye Items such as ivy

  • These may contain a strong Dye smell when you receive it.
  • This is quite normal and just means the factory did not let them air for long enough before packing into bags
  • The darker the colour of leave normally means a stronger smell.
  • The smell is sometimes referred to as a fish smell. It is not fish just the dye used
  • We always recommend removing these from the packaging and putting them outside undercover for a period of 24-48hrs to air out.