Postage Information

CURRENT DELAYS:

This freight situation is changing daily and unfortunately, we are unable to offer more accurate delivery time frames at the moment.


WESTERN AUSTRALIA: Experiencing COVID delays of varying lengths with all carriers and services due to COVID, Express Post is highly recommended

QLD & NSW FLOODS: As of the16th March Postcodes Listed Below have delays, we cannot advise of the length of delays into these areas. They may be minor or major.

NSW - 2460, 2461, 2462, 2463, 2464, 2465, 2466, 2467, 2468, 2469, 2470, 2471, 2472, 2473, 2474, 2475, 2476, 2477, 2478, 2479, 2480, 2481, 2482, 2483, 2500, 2501, 2502, 2503, 2504, 2505, 2506, 2507, 2508, 2509, 2510, 2511, 2512, 2513, 2514, 2515, 2516, 2517, 2518, 2519, 2520, 2521, 2522, 2523, 2524, 2525, 2526, 2527, 2528, 2529, 2530, 2535, 2745, 2753, 2754, 2756, 2758, 2765, 2775, 2781 

QLD - 4010, 4012, 4101, 4520, 4825

 


Destination Regular Post Couriers Please/Aramex Exception Zones
    Patchy Delivery into regional areas with these carriers
SEQ Metro Areas 2 Days  
Qld Country 2-6 Days Up to 30 days
North Qld 4-6 Days  
     
Sydney Metro 3-5 Days  
NSW Country 4-7 Days Up to 30 days
     
Canberra  4-6 Days  
NSW Country 5-8 Days Up to 30 days
     
Melbourne Metro 4-6 Days  
Victorian Country 5-8 Days Up to 30 days
     
Adelaide 4-6 Days  
South Australia Country 5-8 Days Up to 30 days
     
Hobart 6-8 Days  
Tasmania Country   Up to 30 days
     
Perth 6-8 Days Up to 30 days
Western Australia Country 8-12 Days Up to 30 days
     
Darwin 6-8 Days Up to 30 days
Northern Territory Country 8-12 Days Up to 30 days
Alice Springs 12-16 Days Up to 30 days
     

 

 

 

 

 

CURRENT WAREHOUSE DISPATCH TIMES (this does not include postage times):

  • Express Orders - You must choose Australia Post Express at checkout. Orders received after 9am Qld Time will be dispatched on the next working day.  Australia Post has no postage guarantee offered at the moment, this service is classified as the fastest possible and may not be overnight.
  • All Other Orders including pickups - up to 2 business days for dispatch to the freight carrier.
  • In warehouse purchasing - Not available at all, we will turn you away no matter how far you travel or the urgency of the order. We are not set up to allow customers into our warehouse and we do not have any systems in place to allow checkout.

CARRIER TRANSIT TIMES: 

  • Postage times: The Times listed are average times into the area listed by all carriers. These do not allow for delays due to COVID or other things such as flooding and fires.
  • Offered Couriers Services: Please the courier services we offer are road-based and not overnight. We do not recommend the couriers to be used for areas outside of metro QLD, NSW, VIC, ACT and SA.
  • Express Post: The fastest service nationally for urgent orders is always Australia Post Express, as of 2020 there are no overnight guarantees with Aus Post for express service it is offered as the fastest possible service. 
  • Delays/Claims/Refunds:  Carriers are not providing any form of delivery eta,  guarantee etc at the moment, this includes express post. If your order does arrive after you require it, the initial and return postage charges are non-refundable.