Speedy Order Processing:

As soon as you click on “Submit” Your order starts whizzing through our system, then within 1 business day our warehouse will have that order on the way to you, so no time is wasted.

Reliability You Can Trust:

We have been in the industry for a long time and know there are all kinds of customers. To cater for everybody we offer cheap budget services such as Aramex and Couriers Please (support from them is slow when something goes wrong) while offering Aus Post for reliability, especially in regional areas  (can only carry up to 1m length and slowest carrier we offer) and finally TNT our premium carrier, with them you get what you paid for, fast and efficient delivery with good support if there is an issue. 

Shipping Costs:

Shipping costs are calculated at checkout based on the greater of the weight and cubic volume of your order and the destination for delivery.  We do offer a few carriers for you to choose from as each has unique pricing in different areas that vary considerably. 

Why is TNT Commercial Delivery Cheaper:

TNT commercial does not carry the residential surcharges that TNT charges for deliveries made to a house. There is also a flat rate residential surcharge amount added onto each delivery, plus additional amounts for over 35kg and over 100kg.  If your order is over 35kg dead weight or cubic the charge is $65. To avoid these charges just send the order to your work or a friend's word and use a commercial. 

Why is Postage so expensive:

This is a tough one. We do not add anything additional to our product prices to cover flat rates or free postage, we keep our prices low. As a result the prices are there actual charges the carrier will charge us, the rates feed into the checkout directly from the carriers we do not add anything to them. In some cases, however, especially with arches, aisle runners and other large items the carrier can charge oversized handling fees. They range from $10 to over $200 depending on the length and cubic volume. 

Rest assured: Your goodies come straight from our own Queensland warehouse with love giving you peace of mind. We believe in full transparency and control over your order, we do not drop ship from other companies direct to you. By avoiding drop shipping, we ensure smooth processing, accurate packing, and timely delivery, guaranteeing you a stress-free experience.

Additional Delivery Information:

For Urgent Orders

Aus Post Express: 

• Available on items under 1m in length
• Same-day postage for orders placed before 9am Monday to Friday.
• Delivery times are 1-3 business days, no guaranteed overnight delivery

TNT Overnight Priority: 

• Our recommendation when it is urgent
• Available on all items including bulk
• Same-day postage for orders placed before 9am Monday to Friday. If prior to 12pm QLD time please contact us by text as we may be able to dispatch urgently for yo 
• Delivery times are overnight guaranteed overnight delivery into most capital and major cities
• Delivery times are 2 business days in all other regional areas

ClicknCollect

• Next day click and collect (urgent orders please call/text us to see if we can cater faster)
• 9am-2pm Monday to Friday
• Pickup from 64 Hoopers Road Kunda Park

Outside of the big cities:

We recommend Aus Post and TNT only for regional and rural areas, this includes WA, NT and TAS. While Couriers Please Aramex are available and cheap, keep in mind that deliveries can take longer, sometimes up to 20 business days, due to their limited regional network coverage. This also applies to our metro areas which acreage properties.