Postage Information

July 2021 - COVID Related Transit Delays:

Please be aware there are transit time delays occurring with all carriers at the moment due to border closures and social distancing rules in mail centres etc.  From Brisbane, all freight (except express post) travels south through Sydney for processing to other states, there are delays with all carriers in Sydney.

Some areas have delays one day but on-time delivery with another order dispatched the same day, it is not something we can advise clearly at this stage as it is a very fluid situation. Delays if they happen could be a few days to a week etc.

Transit times are something we cannot control, as always if your order is time sensitive we do offer express postage at checkout.

 

 


  • Express Orders - 24hr Dispatch, we are not offering same day dispatch at the moment. Australia Post has not postage guarantee offered, this service is classified as fastest possible and may not be overnight.
  • Standard Orders - up to 1 business day for dispatch
  • Bulky Orders - up to 2 business days for dispatch
  • Bulky Products - Arches, Flower Stands, and other larger metal items - up to 3 business days for dispatch
  • Warehouse Pickup for website orders - 9am-2pm Monday to Friday, Please wait until we notify you the order is ready, up to 2 business days.
  • In warehouse purchasing - Not available at all, we will turn you away no matter how far you travel or the urgency of the order. We are not set up to allow customers into our warehouse and we do not have any systems in place to allow checkout.

 

 
Australia Post - Regular Road

Economical Road Service around Australia

Can be slower than other methods we offer 

Charges apply for items returned for wrong address, not collected or not able to be delivered $12.50 each box

Australia Post - Express Post

Overnight delivery within the Australia Post overnight network.

No compensation or refunds if the order is not delivered on the next business day. 

Note some areas are not in the express post network.

Charges apply for items returned for wrong address, not collected or able to be delivered $12.50 each box

TNT Australia

Reliable and Fast

Fragile Tape is not available with this service. There is no insurance cover or refund at all for any items damaged, not suitable for fragile items such as mirrors, glassware, wax candles, charger plates

Charges apply for items returned for wrong address, not collected or able to be delivered. This is the full amount of initial shipping plus an administration fee

 

Aramex (Fastway)

Budget Carrier, normally reliable and fast service to major metropolitan areas. 

Patchy service to regional areas, WA, NT and Tas

Charges may apply from some states for an incorrect address or returns due to none delivery