Postage Information

JANUARY 2021 - ORDER DISPATCH TIMES FROM OUR WAREHOUSE:

Jan 2021  - We are currently in the process of relocating our warehouse to other premises. This is causing some delays in our warehouse dispatch times. All orders are affected, express post has been removed from our website for now. We are unable to dispatch the same day at the moment for any orders due to stock being in 2 different locations.

There may also be refunds issues on purchases during this time if we are not able to locate the stock within our 5 business day dispatch period

  • Express Orders - Not Available during January
  • Standard Orders - up to 3 business days for dispatch
  • Bulky Orders - up to 5 business days for dispatch
  • Bulky Products - Arches, Flower Stands and other larger metal items - up to 5 Business days
  • Warehouse Pickup for website orders - 10am-1pm Monday to Friday, Please wait until we notify you the order is ready,up to 2 business days
  • In warehouse purchasing - Not available at all, we will turn you away no matter how far you travel or the urgency of the order. We are not setup to allow customers into our warehouse and we do not have any systems in place to allow checkout.

 

 
Australia Post - Regular Road

Economical Road Service around Australia

Can be slower than other methods we offer 

Charges apply for items returned for wrong address, not collected or not able to be delivered $12.50 each box

Australia Post - Express Post

Overnight delivery within the Australia Post overnight network.

No compensation or refunds if the order is not delivered on the next business day. 

Note some areas are not in the express post network.

Charges apply for items returned for wrong address, not collected or able to be delivered $12.50 each box

TNT Australia

Reliable and Fast

Fragile Tape is not available with this service. There is no insurance cover or refund at all for any items damaged, not suitable for fragile items such as mirrors, glassware, wax candles, charger plates

Charges apply for items returned for wrong address, not collected or able to be delivered. This is the full amount of initial shipping plus an administration fee

 

Aramex (Fastway)

Budget Carrier, normally reliable and fast service to major metropolitan areas. 

Patchy service to regional areas, WA, NT and Tas

Charges may apply from some states for an incorrect address or returns due to none delivery