Postage Information
CURRENT DELAYS:
This freight situation is changing daily and unfortunately, we are unable to offer more accurate delivery time frames at the moment.
WESTERN AUSTRALIA: Experiencing COVID delays of varying lengths with all carriers and services due to COVID, Express Post is highly recommended
QLD & NSW FLOODS: As of the16th March Postcodes Listed Below have delays, we cannot advise of the length of delays into these areas. They may be minor or major.
NSW - 2460, 2461, 2462, 2463, 2464, 2465, 2466, 2467, 2468, 2469, 2470, 2471, 2472, 2473, 2474, 2475, 2476, 2477, 2478, 2479, 2480, 2481, 2482, 2483, 2500, 2501, 2502, 2503, 2504, 2505, 2506, 2507, 2508, 2509, 2510, 2511, 2512, 2513, 2514, 2515, 2516, 2517, 2518, 2519, 2520, 2521, 2522, 2523, 2524, 2525, 2526, 2527, 2528, 2529, 2530, 2535, 2745, 2753, 2754, 2756, 2758, 2765, 2775, 2781
QLD - 4010, 4012, 4101, 4520, 4825
| Destination | Regular Post | Couriers Please/Aramex Exception Zones |
| Patchy Delivery into regional areas with these carriers | ||
| SEQ Metro Areas | 2 Days | |
| Qld Country | 2-6 Days | Up to 30 days |
| North Qld | 4-6 Days | |
| Sydney Metro | 3-5 Days | |
| NSW Country | 4-7 Days | Up to 30 days |
| Canberra | 4-6 Days | |
| NSW Country | 5-8 Days | Up to 30 days |
| Melbourne Metro | 4-6 Days | |
| Victorian Country | 5-8 Days | Up to 30 days |
| Adelaide | 4-6 Days | |
| South Australia Country | 5-8 Days | Up to 30 days |
| Hobart | 6-8 Days | |
| Tasmania Country | Up to 30 days | |
| Perth | 6-8 Days | Up to 30 days |
| Western Australia Country | 8-12 Days | Up to 30 days |
| Darwin | 6-8 Days | Up to 30 days |
| Northern Territory Country | 8-12 Days | Up to 30 days |
| Alice Springs | 12-16 Days | Up to 30 days |
CURRENT WAREHOUSE DISPATCH TIMES (this does not include postage times):
- Express Orders - You must choose Australia Post Express at checkout. Orders received after 9am Qld Time will be dispatched on the next working day. Australia Post has no postage guarantee offered at the moment, this service is classified as the fastest possible and may not be overnight.
- All Other Orders including pickups - up to 2 business days for dispatch to the freight carrier.
- In warehouse purchasing - Not available at all, we will turn you away no matter how far you travel or the urgency of the order. We are not set up to allow customers into our warehouse and we do not have any systems in place to allow checkout.
CARRIER TRANSIT TIMES:
- Postage times: The Times listed are average times into the area listed by all carriers. These do not allow for delays due to COVID or other things such as flooding and fires.
- Offered Couriers Services: Please the courier services we offer are road-based and not overnight. We do not recommend the couriers to be used for areas outside of metro QLD, NSW, VIC, ACT and SA.
- Express Post: The fastest service nationally for urgent orders is always Australia Post Express, as of 2020 there are no overnight guarantees with Aus Post for express service it is offered as the fastest possible service.
- Delays/Claims/Refunds: Carriers are not providing any form of delivery eta, guarantee etc at the moment, this includes express post. If your order does arrive after you require it, the initial and return postage charges are non-refundable.
